Thursday, 19 April 2018
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FAQ: Email Topics  (5 questions)
Commonly asked questions about email...
  1. How to add new email account?
  2. How to manage Mail Manager?
  3. Someone is sending Email as me?
  4. I cannot SEND mail?
  5. I can SEND mail but cannot RECEIVE email?
FAQ

FAQ Answers: Email Topics
  1. How to add new email account?


    Easily the most asked question here at Ripefruit...

    Our by step guide is easy to follow!

    Add New Email Account

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  2. How to manage Mail Manager?
    Mail manager incorporates a full suite of tools to help manage email flow and spam.



    Manage Mail Manager Guide


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  3. Someone is sending Email as me?
    Spammers using your identity and email address to send spam is a common problem!



    Very frustrating and annoying.



    First rule is do not be too shocked! Most people with common sense understand that it is not you that is sending the mail. Let's face it, why would you be promoting breast enlargements?



    If you receive a complaint from someone who has received a bogus email addressed from you, reply with a polite apology and a link to How To Find the Sender's Origin and IP Address Using Email Message Headers.

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  4. I cannot SEND mail?
    Outgoing mail (SEND) is delivered sent by your ISP (Internet Service Provider ~ Optus, Bigpond, Dodo etc).



    Unfortunately SENDING mail has nothing to do with your email account at Ripefruit Hosting Services.



    Go to this link: Email Support

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  5. I can SEND mail but cannot RECEIVE email?
    This is a little more difficult to answer as there are many reasons why you cannot connect with the mail server.


    They include:

    -:- Cannot Connect message

    -:- Software (Outlook) connects but hangs

    -:- Starts to download message but then stops

    -:- Wrong Password

    -:- Account not recognised

    -:- IMAC Account (everyone groans)

    Go to this link: Email Support

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FAQ